You can make a reservation online or by phone (050-3537-5678).
For online reservations, please click the "Apply" button found on the specific details page for the event.
Check the calendar for availability on your desired date and click on it; then, simply follow the on-screen instructions.
A reservation confirmation page will appear once the process is complete.
Please print this confirmation page or make a note of your reservation number.
The reservation number is also included in the "Reservation Confirmation Email" sent after the booking is finalized.

For larger groups, we also offer jumbo taxis (9-passenger capacity).

We apologize for the inconvenience caused by the current difficulty in securing reservations.
We kindly ask that you check the available dates on the reservation page before booking.
Dates marked with an "X" or a dash (—) are either fully booked or have no scheduled service.
Please note that if you book on short notice—such as the day before—we may be unable to accommodate your preferred time, even if a vehicle is available; therefore, we recommend booking well in advance.

Please make your payment using one of the methods below when applying.

［Credit Cards: VISA, MasterCard, JCB / Bank Transfer: Rakuten Bank, Japan Post Bank, Hyakujushi Bank］

You may check in using the name of the group representative. Please note that you may be asked to present identification when boarding.

There is no child fare for the Udon Taxi; the price is per vehicle.

You will need to present your reservation number and name on the day of departure.
Please bring a printout or a record of the "Reservation Completion Page" or the "Reservation Confirmation Email."
The reservation number is also included in the "Reservation Confirmation Email" sent after the booking is completed.

● For customers arriving by JR
We will meet you at the ticket gate, so please let us know your arrival details (e.g., Takamatsu, Sakaide, Utazu, Marugame, or Kotohira Station).

● Guests staying at hotels or ryokans
We will come to pick you up at the hotel lobby.

● Takamatsu Airport
Please let us know your airline, flight number, or arrival time. We will meet you at the arrival lobby.

Smoking is prohibited in all vehicles.

We do not allow pets inside the vehicle.

We can accommodate requests to extend your usage time on the day of service. Please pay the extension fee—2,700 yen per vehicle for every 30 minutes—in cash directly to the driver. (Please note that we may be unable to fulfill extension requests depending on the day's reservation schedule.)

Cancellations by phone are accepted only during business hours (10:00 AM – 6:00 PM). Please call the Kotobus Reservation Center at 050-3537-5678. A 100% cancellation fee applies if no notification is given.

If you are unable to use the taxi service due to flight delays, cancellations, or changes in the arrival destination, cancellation fees may be waived or reduced, provided the taxi has not yet been dispatched. Please contact us as soon as possible.
※ Please note that any bank transfer fees incurred during the refund process will be borne by the customer.
※ Under no circumstances can we provide assistance once the taxi has left the depot.

Please notify us of any changes no later than three days prior to departure. Changes made after this deadline will be subject to cancellation fees. However, in unavoidable circumstances—such as delays in flights or other transportation, or adverse weather conditions—we will do our best to accommodate requests even at the last minute; please contact the reservation center for assistance.